How to choose courier service for shipping?

Hello, everyone.

This is very important to choose the right courier service for the shipping of your products on time and safely. Because timely delivery and safe delivery both things are very important for your business. If you sale from your own website or application then you have to look after on these two points. Instead of these, if you sale your products through marketplaces then also you need to deliver your products on time because it will increase your ratings. If your ratings are good then your products will rank on the first page when searching. So, a good courier service is the most important important thing for online selling business.

In these days, many courier services are available - 

1. Ecom Express.

2. Blue Dart.

3. Delhivery.

4. DTDC.

5. India Post.

6. Gati Kwe.

7. Professional.

8. Ekart Logistics.

9. Xpress Bees.

and so on...

All the above mentioned courier services are good. You can choose any one of them. But, sometimes problems may arise due to the persons relating to the courier service like delivery/pickup person, official person etc. Their negligence can cause problems for you and your business.

So, you need to get aware about some facts - 

1. You need to get updated about your parcels. Try to investigate where is your parcel is for now or has it delivered to the customer in time or not. If you find any problem then you need to complain under toll free number of your respective marketplace or write your complain through email and note down the case id for future reference. Try to describe everything to them. If you are selling through your own website then register complain to the respective courier partner. 

If your product get delivered lately for the negligence of the courier partner and your customer cancels the order then you will not be charged any cancellation fee. But, it will be possible if you use the shipping service of that respective marketplace instead of self shipping service.So, I will recommend you to go with the courier service given by the marketplaces.

2. If your parcels are not picked up by the courier partner on time then in this case also you need complain under the marketplace. You have to describe everything to them. If your customer cancels the order then you should not pay any cancellation charge for this. But you will not be able to get this facility if you take the self shipping service.

3. Now, the most important fact, if your product get lost or damaged by the negligence of the courier service then the respective marketplace will refund the whole amount of your product. They will be responsible for paying that. So, your products will be totally safe and secure if you take the courier service under the marketplaces.

Finally, I will say it will be the best if you choose the shipping service under the marketplaces. because in this way, your business will be totally secure. Instead of that, if you choose self shipping service, then you will be responsible for everything. They will not take any responsibility. So I will recommend you to choose the shipping service under the marketplaces like Easy Ship of Amazon India.

But, if you are selling through your own website or application, then you have to choose some courier service. So, in these case, I will suggest you to choose any logistics solution like Shiprocket. They will handle everything for your business regarding shipping. They will be responsible for the safe delivery and timely delivery of your products.

Thank you.